Welcome to www.hautefitted.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our premium skincare platform dedicated to providing products that deliver gentle nourishment, revitalizing repair, silky smoothness, luxurious care, deep hydration, and mild safety. Please read them carefully before making any purchases.
The Site is designed exclusively for personal, non-commercial use by individuals seeking skincare solutions that offer gentle nourishment and revitalizing repair. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product information (which would compromise our carefully formulated collections), (2) engage in commercial resale of items purchased from our boutique (as we maintain strict quality control through direct sales to ensure product integrity), or (3) interfere with site operations through any means (including but not limited to manipulating pricing systems or disrupting checkout processes). Violations may result in immediate account termination and legal action to protect our brand's commitment to delivering safe and effective skincare solutions.
All visual and textual content displayed on the Site—including but not limited to product photography, detailed descriptions, logo designs, and educational skincare guides—constitutes the exclusive intellectual property of www.hautefitted.com or its authorized licensors. This encompasses our distinctive branding aesthetic, formulation patents, and proprietary skincare systems which are protected under international copyright, trademark, and design patent laws. Any unauthorized reproduction, modification, distribution, or commercial exploitation of this content—whether for educational, competitive, or personal purposes—is strictly prohibited without our express written consent.
While we make every effort to ensure complete accuracy in product representations—including ingredient transparency (noting that individual skin reactions may vary), precise usage instructions (with detailed application guides provided), and formulation composition disclosures—occasional discrepancies may occur in our carefully crafted collections. We reserve the unilateral right to correct any discovered inaccuracies (such as misrepresented product benefits or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days.
To maintain equitable access to our specialized formulations, we may implement purchase restrictions on select products (particularly during seasonal launches or limited edition releases). We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical SKUs, shipping to unauthorized distributors, or suspicious payment patterns). Our boutique exists to serve individual clientele who appreciate the scientific craftsmanship behind each formulation designed for gentle yet effective results.
All orders undergo meticulous quality inspections before dispatch to ensure each product meets our exacting standards for safety and efficacy. Processing typically requires 3-5 business days (excluding weekends and holidays). During peak seasons, processing may extend to 5-7 business days. International shipments may require 10-21 business days for delivery, subject to customs clearance procedures beyond our control. Customers will receive shipment tracking information via email once their order enters the fulfillment pipeline, allowing them to anticipate the arrival of their nourishing skincare solutions.
We offer a 21-day return window from the delivery date for unopened, unused items in their original packaging with seals intact. Return shipping costs are the customer's responsibility unless the return results from our error. Refunds will be processed within 14 business days of receiving the returned merchandise at our facility. For hygiene and safety reasons, opened skincare products, personal care items, and testers are ineligible for returns. Exchange requests are subject to current inventory availability and product condition assessment by our quality team.
The Site may feature curated links to educational skincare content from dermatological publications, expert collaborations showcasing our products in proper usage contexts, or complementary wellness providers. These third-party resources operate independently from www.hautefitted.com, and we expressly disclaim responsibility for their content accuracy, privacy practices, security protocols, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms to ensure alignment with our commitment to safe and reliable skincare information.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during high-traffic product launches), (2) perpetual inventory availability of specific formulations (as many contain carefully sourced ingredients), or (3) absolute immunity from technological disruptions that may temporarily affect browsing or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions and understand that individual results may vary with skincare products.
To the maximum extent permitted under applicable law, www.hautefitted.com shall not be liable for: (1) carrier-related delivery delays (including but not limited to weather disruptions, customs holdups, or logistical errors), (2) inventory unavailability following order placement, (3) consequential damages arising from Site usage (such as opportunity costs from temporary service interruptions), or (4) individual skin reactions or third-party actions involving our products (including unauthorized claims or misrepresentations). This comprehensive limitation applies regardless of whether we were advised about potential damages, allowing us to focus resources on delivering exceptional, safe skincare formulations rather than litigating peripheral claims.
We reserve the right to modify these Terms periodically to reflect operational evolutions (such as new ingredient standards or sustainability initiatives), legal compliance requirements, or enhanced customer service protocols. Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms—essential for maintaining our commitment to transparent business practices in the skincare e-commerce sector while ensuring product safety and customer satisfaction.
For questions regarding these Terms or any other inquiries, please contact our Customer Care team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during seasonal promotions or new product launches. Our team is dedicated to providing you with the gentle, caring support that reflects our product philosophy.
