At www.hautefitted.com, we are dedicated to providing gentle, nourishing delivery care for our premium skincare collections. Our shipping procedures are thoughtfully designed to ensure your delicate products arrive with the same deep nourishment and protection they provide your skin, maintaining product integrity through every step of the journey while offering transparent, soothing timelines.
Every order receives our signature gentle care through meticulous quality verification and protective packaging within 3–5 business days after payment confirmation. During peak seasons or special launches, processing may extend to 5-7 business days to maintain our commitment to product safety and quality standards. You'll receive soothing email notifications at each stage, including updates if any unexpected delays occur beyond our standard timeframe, ensuring you feel as cared for as your skin will with our products.
Your revitalizing journey begins after your order leaves our carefully controlled facility. Domestic shipments (U.S.) require 7–14 business days via standard delivery, allowing for the gentle handling our delicate formulations deserve. International destinations (Canada, UK, EU, Australia) require 14–21 business days, accounting for customs inspections and our commitment to maintaining product integrity through temperature-controlled transit. These extended windows reflect our partnership with premium carriers who handle our nourishing products with the specialized care they require to remain effective and safe.
Available shipping destinations include: United States, Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries. Complete destination lists appear during checkout based on current logistics partnerships and our ability to ensure product safety during transit.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required. Shipping Fee: US$0 (no hidden costs). Shipping Method: All orders are shipped via our standard shipping service. Processing Time: Orders are processed within 3–5 business days. Delivery Time: Standard delivery takes approximately 7–15 business days, depending on the destination. Coverage: Free shipping applies to all regions we currently ship to. Every order qualifies—enjoy shopping with absolutely no shipping charges.
Domestic Orders: 7–14 business days
International Orders: 14–21 business days
All orders are shipped via standard shipping, completely free of charge — no conditions, no thresholds.
Orders are typically processed within 3–5 business days before being dispatched.
Delivery times are estimates and may vary depending on destination, local postal services, customs processing, and external factors.
A shipping confirmation email with tracking information will be sent once your order ships.
We are committed to offering transparent, hassle-free shipping — every order ships free, always.
All cross-border shipments include prepaid VAT/GST for EU/UK/Australia orders over $300. For other destinations, customers are responsible for duties/taxes. Unclaimed parcels incur a $5 restocking fee plus a $10 return shipping fee. We strongly recommend consulting your local customs office before ordering high-value items to ensure your nourishing products arrive without interruption to your skincare routine.
We require adult signatures for all deliveries to ensure your precious skincare products are received safely. Three delivery attempts will be made before items return to our temperature-controlled facility. Reshipment fees apply ($15 domestic/$40 international). For product safety reasons, we cannot deliver to parcel lockers or freight forwarding addresses as they may compromise the integrity of our delicate formulations.
Real-time tracking links are emailed upon dispatch, with temperature monitoring to ensure your products maintain their revitalizing properties throughout transit. Our dedicated support team at [email protected] provides personalized, gentle assistance upon request, including customs clearance guidance for international clients and product care recommendations upon delivery.
Special formulation products require 21–28 business days for careful production before shipping to ensure they meet our safety and efficacy standards. Holiday closures (December 24-January 2) pause all shipments to maintain quality control. Weather-related delays automatically trigger protective storage at our climate-controlled partner facilities until safe transit conditions resume, ensuring your products remain potent and effective.
